Payment and Billing
What is Zenva's refund policy?
As per the Terms and Conditions that govern our services - and that are accepted by everyone using our platform - our refund policy for Zenva Academy purchases is outlined below: 1. Non-subscription payments We offer a 7-day refund period for ...
How do I remove a saved payment option?
At some point, you may wish to remove or change the saved payment method on your account. You can make these changes by following the steps below. Before beginning, please note the following: Removing a saved payment option DOES NOT stop subscription ...
Do you accept eChecks through PayPal for subscriptions?
Yes, we are able to accept eChecks issued through PayPal for subscription payments. However, please note that due to the speed at which eChecks are processed, there will be some delays with your order. After checking out initially and paying with ...
How can I change the billing details for my account?
At times, you may find that you need to change the billing details for your account. This may be the case if you are changing your billing address, home address, or even phone number. You will also need to update these billing details if you're ...
What payment methods are accepted?
For purchases on Zenva Academy, we currently accept payments through PayPal and via Credit and Debit Cards (through Stripe). As both PayPal and Stripe are third-party providers, make sure to comply with their own Terms and Conditions when choosing a ...
What currency are the prices in?
Given its convenience as an international currency - and despite Zenva's personal location - all prices listed on Zenva Academy are in US dollars (USD). However, due to Kickstarter policies, all prices listed for Kickstarter campaigns are listed in ...