How do I cancel my subscription?

How do I cancel my subscription?

You are free to cancel your subscription at any time. Please rest assured, all your course progress will be saved, and you can re-subscribe at any time to continue where you left off!

Note, however, that canceling your subscription does not initiate a refund, as subscription charges are non-refundable per our refund policies. You will, instead, maintain access for the duration of your billing period.
IMPORTANT: Removing your payment method DOES NOT prevent subscription charges.

To cancel, please follow the instructions below:

1) Navigate to your My Account page

 

2) Select Subscriptions/My Subscription from the left-hand side menu.

 

3) If necessary, select your active subscription. Then, click the Cancel my subscription link near the bottom of your subscription details.

 

4) Complete the pop-up prompts.

 

5) Verify the subscription is canceled. At the top, you should see the status say Pending Cancellation (see below for more information about this status)

 

Once selected, all future billing will be disabled, although you will maintain access to courses until your current billing period ends. Please note that this will be reflected by the Status of your cancellation being "Pending Cancellation" until your billing period ends. However, you will not be charged, and the Status will change to "Canceled" after that point.

For more information regarding canceling, you may wish to view the following articles:

  1. What does canceling my subscription mean?
  2. If I cancel my subscription, when do I lose access to the course content?
  3. What happens to my subscription if my credit card expires or is canceled?
  4. How do I reactivate my subscription?

    • Related Articles

    • If I cancel my subscription, when do I lose access to the course content?

      If you choose to cancel your subscription, you will maintain access for the duration of your current billing period. For example, if you're on the monthly plan and were last charged on October 12th, you would maintain access to the course content ...

    • What does canceling my subscription mean?

      Within your My Subscription page, you will have the option to cancel your subscription at any time. When canceled, all future billing will be disabled and you will no longer be charged on the billing date set by your plan. After canceling, you will ...

    • How can I purchase a subscription?

      With our subscription, you will get access to an evergreen catalog of exclusive curriculums across multiple paths of development. These curriculums are updated frequently as well to keep up with changing technologies - providing you with cutting-edge ...

    • I canceled my subscription - where is my refund?

      While you can cancel your subscription at anytime, this does not initiate an automatic refund. Per our refund policies, subscription transactions are non-refundable. This said, even after choosing to cancel your subscription, you will retain access ...

    • I paid for lifetime access to a course(s). Do I need to get a subscription to continue to access them?

      If you purchased lifetime access to a product on Zenva Academy, you do not need to purchase a subscription to continue to access your purchased content. Further details can be found below for individual situations if you'd like additional ...