I canceled my subscription - where is my refund?

I canceled my subscription - where is my refund?

While you can cancel your subscription at anytime, this DOES NOT initiate an automatic refund. Per our refund policies, subscription transactions are NON-REFUNDABLE.

This said, even after choosing to cancel your subscription, you will retain access to the content for your current billing period. You can find further details regarding this in this article: If I cancel my subscription, when do I lose access to the course content?

    • Related Articles

    • How do I cancel my subscription?

      You are free to cancel your subscription at any time. Please rest assured, all your course progress will be saved, and you can re-subscribe at any time to continue where you left off! Note, however, that canceling your subscription does not initiate ...

    • How do I reactivate my subscription/resubscribe?

      After canceling your subscription, you may wish to reactivate it/resubscribe and resume your learning (rest assured - all your course progress has been saved). To resubscribe: 1) Navigate to your My Account page 2) Select Subscriptions/My ...

    • What does canceling my subscription mean?

      Within your My Subscription page, you will have the option to cancel your subscription at any time. When canceled, all future billing will be disabled and you will no longer be charged on the billing date set by your plan. After canceling, you will ...

    • Does my subscription end if my credit card expires or is cancelled?

      A credit card expiring or being canceled DOES NOT necessarily put an end to your subscription. Some payment methods, such as Stripe, have what's called Automatic Collection and might bill your new credit card if the card on file fails. This may be ...

    • Will I get a reminder about the upcoming charge before my next subscription payment?

      If you're an annual subscriber, we DO send reminders about upcoming payments to give you time to cancel your subscription. Note that you will maintain access for the remainder of your billing period even if cancelled, so you don't have to wait till ...