I canceled my subscription - where is my refund?
How do I cancel my subscription?
You are free to cancel your subscription at any time. Please rest assured, all your course progress will be saved, and you can re-subscribe at any time to continue where you left off! Note, however, that canceling your subscription does not initiate ...
How do I reactivate my subscription/resubscribe?
After canceling your subscription, you may wish to reactivate it/resubscribe and resume your learning (rest assured - all your course progress has been saved). To resubscribe: 1) Navigate to your My Account page 2) Select Subscriptions/My ...
What does canceling my subscription mean?
Within your My Subscription page, you will have the option to cancel your subscription at any time. When canceled, all future billing will be disabled and you will no longer be charged on the billing date set by your plan. After canceling, you will ...
Does my subscription end if my credit card expires or is cancelled?
A credit card expiring or being canceled DOES NOT necessarily put an end to your subscription. Some payment methods, such as Stripe, have what's called Automatic Collection and might bill your new credit card if the card on file fails. This may be ...
How do I change my subscription plan?
If you have an active subscription, you can change plans at any time. To change your plan, you can follow the steps below: 1) Navigate to your My Account page 2) Select Subscriptions/My Subscription from the left-hand side menu. 3) If necessary, ...