What are the technical requirements for accessing the courses?
In order to access your courses, all you'll need is a modern web browser and an internet connection that is fast enough to play our online videos. You can optionally choose to access your courses through our Zenva app available for Android and iOS - but an internet connection will still be required for streaming.
In regards to our videos, we use Azure Media Services as our primary video provider, and all new courses (2017 and onward) are hosted on Azure. Our older course catalog (pre-2017) is hosted on Vimeo.
If you can play videos from Vimeo without problems, then you should have no problem accessing our courses and playing videos with minimal interference!
If you do experience any buffering issues with videos, we recommend visiting our troubleshooting page for assitance: One or more of the videos are not playing. What should I do?
Are Zenva courses available in all countries?
We strive to make our courses as accessible as possible, so we do not actively block any countries from accessing our content. Unfortunately, though, we have had reports of some ISPs in certain countries - such as China, Russia, the Phillippines, and ...
Do I need to purchase additional software or hardware to use the courses?
The majority of our courses use free, open-source software and tools. We'll often even guide you in our courses through downloading, installing, and setting up these tools. The only thing you require is a computer able to run the programs, a modern ...
Are children able to complete these courses?
Most of our courses are designed primarily for adult self-learners. That being said, we offer a large selection of entry-level & beginner-level courses that many children have the skills needed to complete. In addition, we also offer several ...
Do courses have a time limit?
Your courses can have a "time limit" solely dependent on your method of purchase. Below, we've outlined the "time limits" for each sub-category of product that you can find on our site and how "time limits" work in those specific situations. ...
Do courses have closed captioning [CC], or subtitles, available?
Overview All of the Zenva Academy lesson videos that use the Azure Video player come with an option to enable closed captions/subtitles. This includes lesson videos even those that are under our free courses. Step-by-step instructions Follow the ...