Is it possible to merge two different accounts?
Unfortunately, we do not currently offer the ability to merge two different accounts. If you have multiple accounts, we recommend making purchases under one specific account for easier access in the future.
Please note, though, you are able to change the e-mail for any account you own by following the instructions here: How do I change my email address?
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Can I enable/disable Two-Factor Authentication (2FA) for my account?
For users who have signed up via email, you can optionally turn on Two-Factor Authentication (2FA) to protect your account. When 2FA is active, whenever you log in, you'll also be required to enter a one-time password that is sent to your email. You ...
Can I move courses purchased from one account to another?
Unfortunately, we are unable to move courses between user accounts. Once a course has been purchased under a particular account, it cannot be moved to a different one. However, you can change the e-mail your account is under at any time by following ...
Troubleshooting Cloudflare Issues
At Zenva, we aim to ensure that accessing our content is straightforward and hassle-free. However, if you encounter a situation where you're blocked from our services by Cloudflare, please follow the steps outlined below before opening a support ...
How do I change my email address?
Whether you've lost access to your old email, need to upgrade to a more relevant address, or something else, email accounts can easily be changed on your My Account Page. Below are instructions for changing your email directly on Zenva Academy. ...
My IP address has been blocked after too many failed login attempts. What can I do?
Being secure and protecting our learning community is our topmost priority. If you try to log in too many times with an incorrect password, then our system will block your IP address for 1 hour. During this time, you will not be able to log in to the ...