I've lost access to the email address linked to my account. What do I do?

I've lost access to the email address linked to my account. What do I do?

If you are still able to log in to your account, you can manually change the email by following the steps in this article: How do I change my email address?

If you are unable to log in to your account, please contact our help desk at your earliest convenience.  When doing so, please confirm:

  • The email address associated with your old account
  • The new email address that you want your account changed to
  • Any identifying information you can provide to prove account ownership, such as old invoices or similar.