I've lost access to the email address linked to my account. What do I do?

If you are still able to log in to your account, you can manually change the email by following the steps in this article: How do I change my email address?

If you are unable to log in to your account, please contact our help desk at your earliest convenience.  When doing so, please confirm:

• The email address associated with your old account
• The new email address that you want your account changed to
• Any identifying information you can provide to prove account ownership, such as:
  
• Old invoices
  
• Old redeemed codes from Humble Bundle or Fanatical
  
• Any proof of purchase that contains the order number and email address
  

Please have the proof of account ownership ready as our customer service team is unable to help unless ownership can be established.

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