I've lost access to the email address linked to my account. What do I do?

I've lost access to the email address linked to my account. What do I do?

If you are still able to log in to your account, you can manually change the email by following the steps in this article: How do I change my email address?

If you are unable to log in to your account, please contact our help desk at your earliest convenience.  When doing so, please confirm:

  • The email address associated with your old account
  • The new email address that you want your account changed to
  • Any identifying information you can provide to prove account ownership, such as:
    • Old invoices
    • Old redeemed codes from Humble Bundle or Fanatical
    • Any proof of purchase that contains the order number and email address

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