I'm being told I can't purchase a subscription. What do I do?

I'm being told I can't purchase a subscription. What do I do?

Sometimes, after attempting to add our subscription to your cart, you may receive an error message indicating that you can't purchase the subscription.

In the majority of these cases, this is caused by the fact that you had already once attempted to purchase a subscription, the payment failed, but the system reserved a spot in our service already. Since our system already has you marked as a potential subscriber, you will need to retry payment via the instructions in this article: How do I retry payment for my subscription?

If the above scenario does not apply to you, however, please reach out to us at your earliest convenience so that we can further investigate the matter.

    • Related Articles

    • How can I purchase a subscription?

      With our subscription, you will get access to an evergreen catalog of exclusive curriculums across multiple paths of development. These curriculums are updated frequently as well to keep up with changing technologies - providing you with cutting-edge ...
    • How do I cancel my subscription?

      Don't have time for a subscription right now? You are free to cancel your subscription at any time. Please rest assured, all your course progress will be saved, and you can re-subscribe at any time to continue where you left off!   To cancel, please ...
    • How do I change my subscription plan?

      If you have an active subscription, you can change plans at any time. To change your plan, you can follow the steps below:   1) Navigate to your My Account page   2) Select Subscriptions/My Subscription from the left-hand side menu.   3) If ...
    • How do I reactivate my subscription/resubscribe?

      After canceling your subscription, you may wish to reactivate it/resubscribe and resume your learning (rest assured - all your course progress has been saved).   To resubscribe: 1) Navigate to your My Account page   2) Select Subscriptions/My ...
    • I paid for lifetime access to a course(s). Do I need to get a subscription to continue to access them?

      Curriculums If you purchased a curriculum (i.e. a collection of courses) prior to November 2019, you will continue to be able to access your content as normal without having to buy a subscription. Additionally, for Kickstarter supporters, you can ...