Invoices can be generated for any paid order upon completion of the transaction for that order - even for recurring payments for our subscription service. Your invoice will list the amount paid for however many number of items purchased through that order.
Please note, though, that invoices will generate with whatever billing address is currently set for your account. If you'd like to change existing billing/invoicing details, please see this article: How can I change the billing details for my account?
There are two ways in which you can obtain your invoice, as listed below. Once again, note that invoices are only available for paid orders. If no money was exchanged, such as purchases with our Free Courses, or purchases made through third parties like Humble Bundle, no invoice will be available.
If you'd like your invoice at the time of checkout, you can click the Request Invoice link as pictured below when your order completes.
Once the invoice generates, you will be able to click the Download Invoice link that appears to download the PDF of your order.
You can get your invoice at any time after checkout by following the steps below.
1) Navigate to your My Account page
2) Click the Orders link on the left-hand side menu
3) Locate the order you wish to generate the invoice for and click the Request Invoice button.
4) Once the invoice generates, click the Invoice button to download the PDF.
Can I get an invoice for subscription payments?
Yes! Much like our normal products, you can easily generate an invoice for your subscription payments at any time. If you need assistance with generating invoices, you can review the following article: How can I download an invoice of my Zenva ...
How do I find the order number of my purchase?
In order for us to help resolve an order-related problem both quickly and efficiently, it is best to reach out to us with the order number in your request. These order numbers are unique and given to you for each transaction. There are several ...
Can I purchase a course or curriculum through the Zenva app?
Due to rules and regulations regarding apps on Google's Play Store and iOS's App Store, we do not currently offer the ability for students to purchase any courses or subscriptions through the Zenva app itself. All purchases must go through the Zenva ...
What is Zenva's refund policy?
As per the Terms and Conditions that govern our services and that are accepted by everyone using our platform, our refund policy for Zenva Academy purchases is outlined below: 1. Non-subscription payments We offer a 7-day refund period for purchases ...
Can I purchase courses as a gift?
Unfortunately, we do not have a formal system in place to process gift transactions. However, if you already own a course that you wish to purchase for someone else as well, we are able to manually create a coupon code that can be used as a gift in ...