Can I get an invoice for subscription payments?
Yes! You can easily get an invoice for your subscription payments at any time. If you need assistance with retrieving invoices, you can review the following article: How can I download an invoice of my Zenva course purchase?
Please note, however, that invoices can only be accessed when you are charged. If you've recently changed subscription plans, you will not be able to generate an invoice until you are next charged.
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How can I download an invoice of my Zenva purchase?
Invoices can be accessed for any paid order made on Zenva Academy upon completion of the transaction for that order - even for recurring payments for our subscription service. Your invoice will list the amount paid for however many number of items ...
How can I get a tax/GST receipt (Australia-based order)?
If you are in need of a tax/GST receipt for your purchase, please contact us at your earliest convenience. When contacting us, be sure to include your Paypal/Stripe transaction reference number and order details so that we can process your request as ...
Do you accept eChecks through PayPal for subscriptions?
Yes, we are able to accept eChecks issued through PayPal for subscription payments. However, please note that due to the speed at which eChecks are processed, there will be some delays with your order. After checking out initially and paying with ...
What is Zenva's refund policy?
As per the Terms and Conditions that govern our services and that are accepted by everyone using our platform, our refund policy for Zenva Academy purchases is outlined below: 1. Non-subscription payments We offer a 7-day refund period for purchases ...
How do I use my coupon code?
Occasionally, you may come into possession of a valid coupon code for a product on Zenva. This article will cover the steps for using your coupon code. Before proceeding, determine if your coupon is for a subscription or if it's for an individual ...