Why did I receive multiple copies of my eBook?
With our old eBook products, we often provided both the eBook itself as well as any accompanying source or asset files. All of the eBooks themselves are provided in one zip file, and if the eBook has any associated source or asset files, these are provided in separate zip files. The assets may also be split between multiple zip files depending on their size.
As such, a single eBook can include several downloadable files, which may result in it appearing as you've received several copies. Please rest assured, this is normal behavior!
How can I download eBooks that I've purchased on the Zenva website?
After you've purchased an eBook, you will have lifetime access to it, as well as have it available through the Downloads section of your account. The eBook can be downloaded via the following instructions and will be in a PDF format. Please note ...
How can I change the name on my certificate?
Once you've completed a course, you will automatically receive a Certificate of Completion as proof of your accomplishment. If you have not entered your first and last name on the Account Details page, though, then your certificate by default will ...
What do I get when I complete a course?
Once you complete a course (or an entire curriculum), you will receive a Certificate of Completion in a PDF format to mark your accomplishment. Our certificates contain both your name (if set in your Account Details) and a unique verification link ...
I bought lifetime access but my course was archived! Why?
Besides our subscription, we often offer lifetime access versions of individual courses, curriculums (through Kickstarter), third-party bundles (through sites like Humble Bundle), or similar. When purchasing lifetime access, you are purchasing the ...
How can I download/share my Certificate of Completion for my course?
After completing a course or applicable curriculum, you will receive a Certificate of Completion as proof of having completed those lessons. This certificate can be used to help verify your skills to prospective employers and instill confidence in ...