How do I remove a product from my cart?
If you've added a product to your cart that you no longer wish to purchase, you can remove it by following the steps below:
1. Navigate to your cart page by clicking the shopping cart icon in the top menu bar.
2. Click the X icon to the very left of the product you wish to remove.
How do I remove a saved payment option?
At some point, you may wish to remove or change the saved payment method on your account. You can make these changes by following the steps below. Before beginning, please note only credit cards or debit cards can be saved. Additionally, even if you ...
[Non-Subscription Products] Why is there a pending payment order listed on my account?
IMPORTANT NOTE: The following applies to non-subscription orders only. In some circumstances, you may notice an order on your Orders page which is listed as "Pending Payment". An order listed as "Pending Payment" indicates that the product was added ...
How do I use my coupon code?
Occasionally, you may come into possession of a valid coupon code for a product on Zenva. This article will cover the steps for using your coupon code. Before proceeding, determine if your coupon is for a subscription or if it's for an individual ...
How do I find the order number of my purchase?
In order for us to help resolve an order-related problem both quickly and efficiently, it is best to reach out to us with the order number in your request. These order numbers are unique and given to you for each transaction. There are several ...