At any point you have an active subscription with Zenva, you are free to change your payment method before your next billing. To do so, you can follow the instructions below:
1) Navigate to your My Account page
2) Select Subscriptions/My Subscription from the left-hand side menu.
3) If necessary, select your active subscription. Then, in the first section, hit the Change Payment button.
4) You will be taken to a new page where you can either enter a new payment method for Credit and Debit Cards (via Stripe) or PayPal as pictured below. Once your details are entered, you can hit the Change Payment Method button to save the information.
Once your payment change is accepted, any further billing will use that payment method instead.
Note: Our system is only able to process payments via Stripe or PayPal, so payment options are limited to these two third parties.
How do I retry payment for my subscription?
Whether you're a new subscriber or a long-time subscriber, occasionally payments will fail. When this happens, you can easily retry payment via the instructions below. Please note that only Stripe or PayPal can reject a payment, so we can't provide ...
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If you have an active subscription, you can change plans at any time. To change your plan, you can follow the steps below: 1) Navigate to your My Account page 2) Select Subscriptions/My Subscription from the left-hand side menu. 3) If ...
How can I purchase a subscription?
With our subscription, you will get access to an evergreen catalog of exclusive curriculums across multiple paths of development. These curriculums are updated frequently as well to keep up with changing technologies - providing you with cutting-edge ...
I want to change subscription plans. When will I be charged?
If you choose to switch subscription plans, when will you be charged is dependent on the plan you're switching to as well as other factors. We've outlined all cases below to explain how your billing schedule will change. Switching from Monthly to ...
Does my subscription end if my credit card expires or is cancelled?
A credit card expiring or being canceled does not necessarily put an end to your subscription. Some payment methods, such as Stripe, have what's called Automatic Collection and might bill your new credit card if the card on file fails. This may be ...