How do I change my payment method for my subscription?

At any point you have an active subscription with Zenva, you are free to change your payment method before your next billing. To do so, you can follow the instructions below:

IMPORTANT: At this time, payments cannot be changed to PayPal. You will need to let your subscription fully cancel first before starting a new one with PayPal.

1) Navigate to your My Account page

 

2) Select Subscriptions/My Subscription from the left-hand side menu.

 

3) If necessary, select your active subscription. Then, in the first section, hit the Change Payment button.

 

4) You will be taken to a new page where you can either enter a new payment method. Once your details are entered, you can hit the Change Payment Method button to save the information.

Once your payment change is accepted, any further billing will use that payment method instead.

Please be aware that Zenva does NOT store your payment information directly - this is controlled by Stripe or PayPal. In Stripe's case, we can display some information about Payment Methods on your Payment Methods page. However, PayPal credentials are only available through our backend systems.

• Related Articles

• How do I retry payment for my subscription?

  Has your payment for the Zenva subscription failed? You can easily retry payment via the instructions below. Please note, however, that only Stripe or PayPal can reject a payment, so we can't provide information regarding why the payment failed in ...

• How do I change my subscription plan?

  If you have an active subscription, you can change plans at any time. For information in regards to when you'll be charged for changing plans, we recommend reviewing this article: I want to change subscription plans. When will I be charged? IMPORTANT ...

• I want to change subscription plans. When will I be charged?

  If you choose to switch subscription plans, you will not be charged until the end of your current billing period i.e. your next payment date. You can find your next payment date listed on your Subscriptions page as shown below: For more information ...

• How can I purchase a subscription?

  With our subscription, you will get access to an evergreen catalog of exclusive Learning Pathway across multiple paths of development. These Learning Pathways are updated frequently as well to keep up with changing technologies - providing you with ...

• How do I cancel my subscription?

  You are free to cancel your subscription at any time. Please rest assured, all your course progress will be saved, and you can re-subscribe at any time to continue where you left off! Note, however, that canceling your subscription does not initiate ...