How can I get a tax/GST receipt (Australia-based order)?
If you are in need of a tax/GST receipt for your purchase, please contact us at your earliest convenience. When contacting us, be sure to include your Paypal/Stripe transaction reference number and order details so that we can process your request as quickly as possible.
Once processed, we will send the receipt to you on the first working day of the month after we receive your request. As a note, all courses on the site are GST-inclusive.
How do I find the order number of my purchase?
In order for us to help resolve an order-related problem both quickly and efficiently, it is best to reach out to us with the order number in your request. These order numbers are unique and given to you for each transaction. There are several ...
[Non-Subscription Products] Why is there a pending payment order listed on my account?
IMPORTANT NOTE: The following applies to non-subscription orders only. In some circumstances, you may notice an order on your Orders page which is listed as "Pending Payment". An order listed as "Pending Payment" indicates that the product was added ...
Can I get an invoice for subscription payments?
Yes! You can easily generate an invoice for your subscription payments at any time. If you need assistance with generating invoices, you can review the following article: How can I download an invoice of my Zenva course purchase? Please note, ...
How can I change the billing details for my account?
At times, you may find that you need to change the billing details for your account. This may be the case if you are changing your billing address, home address, or even phone number. You will also need to update these billing details if you're ...
How can I download an invoice of my Zenva purchase?
Invoices can be generated for any paid order upon completion of the transaction for that order - even for recurring payments for our subscription service. Your invoice will list the amount paid for however many number of items purchased through that ...