Account Management
How can I Delete my Zenva Academy account?
If you wish to have your Zenva Academy account completely removed from the platform, please contact our helpdesk directly with your request. This will allow us to ensure all your data is securely erased from our systems as per required on our end. ...
How to unsubscribe from newsletters
Like on many other platforms, when a user signs up for an account, they are required to agree with the platform's Privacy Policy, the same goes when a user signs up for an account on the Zenva Academy platform. By agreeing to Zenva Academy's Privacy ...
How can I change the name displayed for my account?
When receiving Certificates of Completion or using our course support area, the name displayed will be the main name you set for your account details. If you do not fill out these details, the name displayed will be your account nickname. You can ...
How do I change my profile picture?
While in the past Zenva allowed profile pictures to be controlled by Gravatar, subscribers can now upload your own custom avatar directly to the site. Before proceeding, please note the following: Custom avatar uploading is open to subscribers ONLY. ...
Is it possible to merge two different accounts?
Unfortunately, we do not currently offer the ability to merge two different accounts. If you have multiple accounts, we recommend making purchases under one specific account for easier access in the future. Please note, though, you are able to change ...
Can I move courses purchased from one account to another?
Unfortunately, we are unable to move courses between user accounts. Once a course has been purchased under a particular account, it cannot be moved to a different one. However, you can change the e-mail your account is under at any time by following ...
Popular Articles
Course Update Policy
This article describes how we deal with updating courses in the face of changing technologies, such as updates to languages, frameworks, engines, and so on. Below outlines the entire life-cycle of a course, from creation to archiving, and how we deal ...
How to Install Unity
This article will cover both how to install Unity for the first time, and how to install new versions of Unity for pre-existing installations. Before installation you may wish to review Unity's system requirements. First Time Installation Only - ...
What are lesson notes and where can I find them?
Lesson notes are summaries of our video lessons in a text format, which feature instructions, code, and important screenshots from the video lessons. They provide an alternative way to learn the content and help cement the knowledge that you learn in ...
I want to change subscription plans. When will I be charged?
If you choose to switch subscription plans, when will you be charged is dependent on the plan you're switching to as well as other factors. We've outlined all cases below to explain how your billing schedule will change. Switching from Monthly to ...
How to Install Python on Windows
If you intend to use our Python courses with a code editor like Python's build-in IDLE, Visual Studio, Anaconda, Spyder, or something else, you will need to first install the Python runtime to your local computer. This short article will cover how to ...